Account Supervisor

 -  4 min read

Full-time position, local to Chicago
Remote model

Learn and grow at a close, tight knit Chicago agency that offers work life balance and unique benefits.

Are you an experienced account manager who is seeking a great new career opportunity? Do you love branding, collaborating and the creative process? Are you known for your organizational skills? If so, we would love to chat with you about our Account Supervisor position.

The Agency:

88 Brand Partners is a full-service branding and advertising agency that builds, elevates and extends a wide variety of service-oriented brands. Whatever the industry (healthcare, financial services, associations, hospitality, cultural institutions), we strive to build authentic, captivating experiences to make a positive impact on our clients’ audiences and their brands. 

Working at 88, you’ll find a team of very different but like-minded individuals who bring diverse expertise and knowledge to everything we do. 

You will have the chance to work on one of the largest hospital networks in the region and one of the largest member associations in the country, helping to create powerfully effective integrated advertising communications. 

The Position:

The Account Supervisor (AS) oversees the daily activities of their account(s) and interfaces with the creative and planning/strategy functions in the agency. The AS ensures that client plans are grounded in strategic discipline and that projects meet deadlines and expectations.

Experience Requirements:

  • Strong client service skills (5-8+ years’ agency experience involving multiple products or service lines); healthcare and/or association experience a big plus
  • Ability to prioritize and manage multiple tasks, projects and client work 
  • Knowledge of the creative process, planning and expectations of clients
  • Strong writing, presentation and organization skills
  • Excellent attention to detail to ensure accuracy
  • Ability to balance strong client service ethic with agency thinking
  • Team player and ‘whatever it takes’ attitude
  • Digital and social media experience a must
  • Video production experience a plus

Key Responsibilities

Client Relations:

  • Serve as primary contact with clients to implement digital and integrated marketing communications
  • Establish strong client and partner relationships
  • Develop processes and people through understanding of client organization

Process Integration & Project Management:

  • Lead detailed campaign and project plans, serving as project owner and managing timelines, costs and deadlines 
  • Manage and deliver status updates internally and with clients
  • Create project briefs, timelines and process documents
  • Manage budget development, project proposals/estimates, forecasts and billing processes
  • Assist in competitive reviews for client categories and as background for projects

Strategic Development/Thought Leadership:

  • Ensure team has a thorough understanding of client’s business objectives and strategies
  • Assist in developing client communications and presentation decks
  • Impact creative process thought ideation and strategic insights  
  • Participate in the evaluation of creative work against client objectives
  • Assist the team in developing strategic points of view and recommendations

Business Development:

  • Identify opportunities for organic growth within existing clients and develop strategies to obtain new projects
  • Assist, when necessary, in business development initiatives identified by the management team (e.g., RFPs, client presentations, other pitch-related activities)

If you are an organized self-starter who is a stickler for details and passionate about branding and creative collaboration, contact Barbara Jurgens,